Integrations Overview
Connect Liberate with your existing insurance systems for seamless automation.Seamless Integration with Your Tech Stack
Liberate integrates readily with the key systems widely adopted in the insurance industry. Our platform sits on top of your existing software—no need to rip and replace your current tech stack. Integration is quick and flexible with our low-code/no-code setup. Make changes with minimal IT support while APIs ensure smooth data flow between systems. This allows you to automate processes fast without disrupting your current setup.Speed to ROI: Most standard integrations are completed in 2-4 weeks. Liberate’s affordable and customizable AI solutions typically deploy in weeks with almost no integration overhead.
Pre-Built Integrations
Liberate provides custom and ready-to-use integrations for insurance organizations, working with popular systems. Custom integrations can be tailored to fit specific needs, while out-of-the-box options offer quick deployment for commonly used systems.Agency Management Systems
Connect with leading agency management systems for real-time policy and customer data sync.Vertafore
AMS360 & Sagitta Integration
- Real-time policy data lookup during calls
- Automatic activity logging for all interactions
- Customer record sync and updates
- Document retrieval and attachment
Applied Epic
Bi-directional Epic Integration
- Policy and customer data access
- Activity and note creation
- Workflow triggers and automation
- Real-time data synchronization
EZLynx
Full EZLynx Connectivity
- Rating and quote data integration
- Customer management sync
- Policy information retrieval
- Cross-product data flow
TurboRater
Comparative Rating Integration
- Quote data retrieval
- Rate comparison access
- Customer information sync
- Workflow automation triggers
Core Policy & Claims Systems
Deep integration with enterprise policy administration and claims platforms used by carriers.Guidewire
ClaimCenter, PolicyCenter & BillingCenter
- End-to-end claims automation
- Policy lookup and verification
- Billing inquiries and payments
- Real-time data transfers
Duck Creek
Policy, Billing & Claims Modules
- Cloud-native integration
- Policy administration connectivity
- Claims workflow automation
- Billing system sync
Insuresoft
Diamond Platform Integration
- Policy and claims workflows
- Customer data synchronization
- Automated process triggers
- Real-time status updates
Claims Management & Analytics
Connect with claims management platforms and data analytics providers for enhanced decision-making.- Claims Management
- Analytics & Data
Snapsheet
Virtual Claims & Photo AppraisalIntegrate with Snapsheet for claims photo capture, virtual appraisals, and streamlined auto claims processing.
Five Sigma
AI-Native Claims Platform & Clive™Strategic partnership delivering fully automated end-to-end claims experience from FNOL through resolution. Includes integration with Clive™, the industry’s first AI Claims Adjuster.
- 24/7 multilingual claim filing
- Zero hold times
- AI-enhanced claims orchestration
- Automatic triage and document processing
CRM & Communication
Sync customer data and communications across your organization.Salesforce
Full CRM Integration
- Customer 360 views during calls
- Automatic activity tracking
- Lead and opportunity updates
- Case creation and management
Microsoft Outlook
Email Integration
- Automated correspondence logging
- Email-based workflow triggers
- Calendar and scheduling sync
- Document attachment handling
How Integrations Work
Architecture Overview
Liberate’s integration layer connects your AI agents directly to your existing systems, enabling real-time data exchange without replacing your current infrastructure.Real-Time Capabilities
Liberate handles real-time data transfers across regulated systems, enabling:Integration Methods
Pre-Built Connectors
Ready-to-use integrations for commonly used insurance systems. Pre-configured and tested for quick deployment without custom development.
REST APIs
Comprehensive API access for custom integrations. Full documentation and developer support available.
Webhooks
Real-time event notifications for system-to-system communication. Configure triggers for specific events and actions.
Custom Development
Tailored integrations for unique systems or requirements. Our team works with you to build exactly what you need.
Implementation Process
Timeline
Typical Timeline: 2-4 weeks for standard integrations. Complex custom integrations may require additional time based on scope.
What You’ll Need
1
API Credentials
Provide API keys or OAuth credentials for your systems. Our team will guide you through the access requirements for each platform.
2
System Documentation
Share any available API documentation or integration guides for your specific system version.
3
Data Mapping Requirements
Define which data fields should sync between Liberate and your systems, including any custom fields.
4
Workflow Requirements
Outline the specific workflows you want to automate—FNOL intake, policy servicing, payment processing, etc.
Security & Compliance
All integrations maintain the same security standards as the core Liberate platform:SOC 2 Type II
Certified data handling and security controls
HIPAA
Compliant for health insurance and benefits data
PCI DSS
Certified for payment card data handling
GDPR
Compliant with EU data protection requirements
- Encrypted data in transit (TLS 1.3) and at rest (AES-256)
- Role-based access controls
- Full audit logging for all data access
- Regular security assessments and penetration testing
Results from Integrated Customers
Customers using Liberate’s integrations see significant improvements in operational efficiency:+40%
New business and support calls answered after 3 months
80%
Resolution rate without human agent interaction
75%
Digital FNOL implementation handled by Liberate with minimal customer involvement
“Liberate saved us a lot of time because they already understand insurance processes – in fact, they’ve been able to handle 75% of our digital FNOL implementation with very little involvement from us.” — Nick Brierly, Chief Operating Officer, Indigo Insurance
Getting Started
1
Contact Your Account Team
Discuss your integration requirements and current tech stack with your Liberate account manager.
2
Technical Discovery
Our integration team will assess your systems and create a detailed implementation plan.
3
Configuration & Testing
We’ll configure the integrations and work with your team to validate everything works correctly.
4
Go Live
Deploy to production with full monitoring and support from the Liberate team.
Need a Custom Integration?
If you don’t see your system listed, we can build a custom integration. Check out our API documentation or contact your account team to discuss options.
Integration Guides
Detailed setup guides for each integration:Guidewire Setup
ClaimCenter, PolicyCenter, BillingCenter configuration
Duck Creek Setup
Policy, Billing, Claims module integration
Vertafore Setup
AMS360, Sagitta, TransactNOW configuration
Applied Epic Setup
Epic integration and data sync
Five Sigma Setup
Clive™ and CMS platform integration
API Reference
Build custom integrations with our REST APIs